Our Services
Comprehensive eldercare solutions tailored to your parents' unique needs
Health Tracking & Analytics
Stay on top of health trends before they become emergencies. We track key indicators over time and convert them into simple, actionable insights for the family and the care team.
What's Included
- Vitals and symptoms (e.g., blood pressure, blood sugar logs, oxygen, weight trends)
- Mobility and pain patterns (range of motion, gait changes, fall risk indicators)
- Medication adherence and side effects
- Chronic condition markers and follow-ups (diabetes, hypertension, cardiac risk, etc.)
Use Cases / Sample Scenarios
A structured monthly health summary. Early flags when something changes from baseline. Clear “next steps” recommendations (adjust visits, schedule a doctor review, order labs)
Dedicated Care Manager
A single point of accountability for your loved one’s care — so nothing falls through the cracks. Your Dedicated Care Manager coordinates the entire Saibaan experience: scheduling visits, ensuring follow-through on doctor recommendations, maintaining records, and keeping the family updated with clarity and consistency.
What's Included
- Onboarding & care setup: collects medical history, routines, and goals to help shape the care plan
- Care coordination: schedules nurse/physio visits and aligns everyone to the same plan
- Medical follow-through: tracks tasks like labs, vaccinations, prescription updates, and referrals
- Family communication: provides structured updates so families (including those abroad) always know what’s happening
- Issue escalation: identifies early warning signs and escalates to the doctor or emergency support when needed
- Continuity & documentation: ensures notes, reports, and outcomes are properly recorded in the system for ongoing decision-making
Use Cases / Sample Scenarios
Most care breaks down due to missed follow-ups and fragmented communication. A dedicated Care Manager creates continuity — making care more proactive, organized, and dependable.
Attendants (as needed / add-on / custom)
For clients who need daily living support beyond clinical visits.
What's Included
- Help with daily routines and basic hygiene
- Mobility assistance and safe movement supervision
- Meal and hydration reminders
- Companion support and routine building
Medical Record Management
No more scattered prescriptions, WhatsApp screenshots, or forgotten reports. We organize everything into one structured record so care decisions are faster and safer.
What's Included
- Past history, diagnoses, and allergies
- Prescriptions and medication lists
- Lab reports and imaging results
- Visit notes from Saibaan care providers and external doctors
Use Cases / Sample Scenarios
Better continuity between providers. Faster escalation in emergencies. Reduced duplication of tests and confusion
Online Health Shop
Convenient access to essential health products—without families having to coordinate purchases from abroad, complementing services like our <a href="https://saibaancare.com/service/health-tracking-analytics/">health tracking</a> and ongoing care plans.
What's Included
- Medication purchase support (as an add-on)
- Common elder-care essentials (mobility aids, monitoring devices, wellness supplies)
Home Nurses, Physiotherapists & Attendants
Reliable, professional home care—delivered through scheduled visits and guided by the client’s care plan.
What's Included
- Routine health assessment and vitals monitoring
- Medication support and adherence checks (aligned with your medication system)
- Wound care/basic nursing tasks when needed
- Caregiver guidance (what to watch for, when to escalate)
Use Cases / Sample Scenarios
Mobility assessment and fall-risk reduction. Strength, balance, and flexibility plans. Pain management and postural correction. Rehab support after illness or injury
Vaccinations & Lab Test Bookings
We coordinate preventive and diagnostic services, including lab tests and periodic blood work, so families don’t have to find labs, compare options, or manage logistics.
What's Included
- Routine senior vaccinations (as appropriate)
- Scheduling and follow-through to ensure completion
Lab Tests & Periodic Blood Work
We arrange lab bookings and periodic screening so issues are caught early, alongside our <a href="https://saibaancare.com/service/vaccinations-lab-test-bookings/">vaccinations and preventive bookings</a>. Includes:
What's Included
- Booking and scheduling
- Recommended periodic screening (e.g., every 6 months as listed)
- Ensuring results are stored in the medical record
Emergency Support (24/7)
Support when it matters most. If there’s an urgent concern flagged through our ongoing health tracking or otherwise, families have a direct way to reach help—any time.
What's Included
- 24/7 response support (included in tiers) Services
- Guidance on immediate next steps and escalation
- Coordination for urgent care or hospital transfer when needed
- On-ground assistance through an emergency “site visit” (included once per month in tiers, for life-threatening emergencies, with safe accompaniment) Services
Diabetic Home Care
A complete diabetic home care plan covering blood sugar monitoring at home, medication and insulin reminders, foot and wound checks, and coordination with the patient's doctor — built around the patient's specific needs, not a generic checklist.
What's Included
- Regular blood sugar monitoring at home, with readings tracked and shared with the family
- Medication and insulin administration reminders
- A nursing care plan for diabetes built around the patient's prescribed treatment and daily routine
- Foot care and wound checks, since diabetic patients are more prone to slow-healing injuries
- Coordination with the patient's doctor on diet, activity, and any treatment adjustments
- Early detection of warning signs (such as unusually high or low blood sugar episodes) with escalation to emergency support when needed
- Regular updates for family members, including those living abroad
Use Cases / Sample Scenarios
Diabetes management depends on consistency — missed medication, unnoticed blood sugar swings, or an unchecked wound can lead to complications that are far harder to manage later. Diabetic home care keeps that daily routine on track in a setting the patient is already comfortable in, while giving families clear visibility into how their loved one is doing.
Dedicated Doctors Consultations
Video consultations with a physician for routine check-ins, follow-ups, and everyday medical questions, without leaving home.
What's Included
- Scheduled video consultations with a physician
- Review of recent health tracking data and care notes before the call
- Guidance on medication, symptoms, or follow-up care
- Referrals for in-person visits, labs, or specialists when needed
- A summary shared with the family after each consultation
- Included as part of your monthly plan, with consultation frequency based on your tier
Use Cases / Sample Scenarios
Many concerns, like a medication question, a follow-up after a procedure, or a change in symptoms, can be addressed without the stress of arranging transport or an in-person visit. Regular video consultations also mean smaller issues get raised with a doctor earlier, rather than waiting until the next scheduled appointment.